Frequently Asked Questions
Everything you need to know about shopping at Al Ittihad Club Store
How can I track my order?
Once your order is shipped, you will receive an email and SMS with a tracking number and a link to the carrier's website to monitor your delivery status.
What is the return policy for jerseys?
You can return items within 14 days of delivery, provided they are in original condition with tags. Please note that customized jerseys with player names or personal printing cannot be returned.
Do you offer international shipping?
Yes, Al Ittihad Club Store ships to fans worldwide. Shipping costs and delivery times vary based on the destination country and are calculated at checkout.
Are the products sold on the site authentic?
Absolutely. This is the official store of Al Ittihad Club, and all merchandise, including kits and training gear, is 100% authentic and licensed.
What payment methods do you accept?
We accept various payment methods including credit/debit cards (Visa, Mastercard), Mada, Apple Pay, and STC Pay for a secure checkout experience.
How do I choose the correct size for my kit?
We provide a detailed size guide on every product page. We recommend comparing these measurements with a jersey you already own to ensure the perfect fit.